A good POS system can make your business run smoothly and efficiently. Not having a good POS system can really slow you down and even potentially cause you to lose customers. To make sure your business has the best possible POS system, there are several factors to consider.
1. Ease of Use
Have you become an expert at using your POS system or are you still trying to figure it all out? If a system is confusing to you or your employees, then it’s most likely going to be confusing to your customers as well. Some companies will offer merchants demonstrations from their sales reps due to the amount of features many POS systems now have. So make sure you understand everything your POS system can do. It’s important to gain knowledge before you buy.
2. Strong Customer Support
It doesn’t matter how good your POS system is, problems are inevitable. That’s why it’s very important to have 24/7 customer support to back you and your business. Make sure your customer support team is there for you to handle the most difficult emergency situations. Some businesses skimp on customer support, thinking they will rarely need it. All it takes is one equipment issue to realize just how important of a feature customer support can be!
3. Pay-As-You-Go Pricing
For small businesses, being able to pay monthly is sometimes vital while larger companies often don’t hesitate in going for big upfront investments. Make sure you look at all of your choices before deciding on your solution. Some systems have cancellation fees and other costs associated with them. Always ask about contract terms before final agreements are reached.
4. Reporting Capabilities
Get valuable additional data about your business right from where all of your revenue takes place. Some POS systems allow you to run reports on profit margins, returns, sales and more.
Do your research and find the best fit for your company when it comes to POS systems. Make sure you’re able to take payments, add gratuities, get the customer support you need and more! There are many solutions out there tailored just for your company.
Learn more about POS systems at services.officedepot.com, check out our in-store display or call one of our experienced representatives at 1-866-755-1425.
About the Author
Bill is a serial entrepreneur who has founded or co-founded over 25 companies since 1989. Bill thrives on the success of others and started Company.com with businesses in mind. Company.com ranked #10 in the Business Products and Services category in the Inc.5000 for 2015.