Infographic: Using Social Media for Customer Service

Social media and the internet has changed the way businesses do customer service these days. Everything is part of the public domain, including potential customer complaints and bad reviews. How can you ensure customers are satisfied without compromising your brand? This handy guide offers some tips for keeping customers happy on social media:



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Small Business Connection provides small business owners – from those just starting out to seasoned owners – with access to a broad base of knowledge and advice on insurance, legal, financial, technology, employee benefits, online marketing and office insights in one place.

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